Legal
Terms & Conditions for Evergreen County
Last Updated: 2009
Welcome to Evergreen County, India's First Pure Veg Adventure & Wellness Retreat in Coorg. By accessing this website, making a reservation, participating in retreat activities, or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or booking with us.
1. Acceptance of Terms
By using this website and services, you confirm that:
- You are at least 18 years old or using the website under supervision of a parent or guardian.
- You agree to use the website only for lawful purposes.
- You accept all policies, notices, and conditions outlined herein.
If you do not agree with these Terms & Conditions, please discontinue use of the website.
2. About Evergreen County
Evergreen County is a transformational nature retreat located in Coorg, Karnataka, offering:
- Nature retreats
- Wellness experiences
- Adventure activities
- Pure vegetarian dining
- Family and corporate retreats
- Nature-based healing experiences
The retreat is designed to help guests reconnect with nature, wellness, and mindful living.
3. Reservations & Bookings
- All bookings are subject to availability.
- Reservations are confirmed only upon successful payment or advance confirmation.
- Evergreen County follows a first-come-first-serve booking policy.
- Guests must provide accurate booking and contact information.
- Special packages, retreats, or group bookings may require advance deposits or full payment.
4. Check-In & Check-Out Policy
- Standard check-in time: 1:00 PM
- Standard check-out time: 11:00 AM
- Early check-in or late check-out requests are subject to availability.
- Valid identification may be required during check-in.
5. Cancellation & Refund Policy
- Cancellation requests must be communicated in advance through official channels.
- In case of cancellation within 7 days of arrival, refunds may not be applicable.
- Refund timelines, where applicable, may vary depending on payment providers and booking platforms.
- Evergreen County reserves the right to cancel bookings under unforeseen operational circumstances.
6. Activities & Guest Responsibility
Evergreen County offers experiences including:
- Trekking
- Plantation walks
- Water activities
- Rope activities
- Campfires
- Wellness sessions
- Nature-based experiences
Guests participating in activities acknowledge that:
- Adventure and outdoor experiences involve inherent risks.
- Guests are responsible for following safety instructions provided by staff or guides.
- Evergreen County is not liable for injuries caused by negligence, misconduct, or failure to follow safety guidelines.
- Certain activities may have age, health, or weather restrictions.
7. Health & Wellness Disclaimer
- Wellness, meditation, breathwork, yoga, and healing experiences are intended for relaxation and personal growth purposes only.
- These experiences do not replace professional medical advice, diagnosis, or treatment.
- Guests with medical conditions, allergies, or physical limitations are encouraged to inform the management before participating in activities.
8. Food & Dining Policy
Evergreen County promotes pure vegetarian and wellness-focused dining experiences.
Guests are requested to:
- Inform staff regarding allergies or dietary restrictions in advance.
- Respect the retreat's vegetarian food philosophy.
- Avoid bringing prohibited substances or outside food where restricted.
9. Alcohol, Smoking & Substance Policy
- Evergreen County does not serve alcohol on the property.
- Smoking is discouraged within the property premises.
- Illegal substances, disruptive behavior, or activities harmful to the retreat environment are strictly prohibited.
10. Pet Policy
Evergreen County is a pet-friendly retreat.
Pet owners are responsible for:
- The behavior and safety of their pets
- Any damages caused by pets
- Maintaining cleanliness and hygiene standards
Management reserves the right to refuse pets in specific circumstances for safety or operational reasons.
11. Intellectual Property
All content on this website including:
- Logos
- Brand assets
- Images
- Videos
- Text
- Graphics
- Retreat concepts and materials
are the intellectual property of Evergreen County and may not be copied, reproduced, or distributed without written permission.
12. User Conduct
Users agree not to:
- Misuse the website or retreat facilities
- Upload harmful software or malicious code
- Engage in abusive, defamatory, or unlawful behavior
- Disturb other guests or damage retreat property
- Use the website for fraudulent purposes
13. Third-Party Services
The website may contain links or integrations with:
- Payment gateways
- Booking platforms
- Social media pages
- Transportation providers
Evergreen County is not responsible for third-party services, content, or policies.
14. Limitation of Liability
Evergreen County shall not be held liable for:
- Temporary website interruptions
- Technical failures
- Delays caused by external service providers
- Loss of personal belongings
- Weather-related disruptions
- Injuries arising from failure to follow safety instructions
All services are provided on an "as available" basis.
15. Privacy
Use of the website is also governed by our Privacy Policy regarding the collection and use of personal information.
16. Modification of Terms
Evergreen County reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after modifications constitutes acceptance of the revised Terms.
17. Governing Law
These Terms & Conditions shall be governed and interpreted under the laws of India. Any disputes arising from website usage, bookings, or retreat participation shall fall under the jurisdiction of the courts in Karnataka, India.
18. Contact Information
For questions regarding these Terms & Conditions, please contact:
- Evergreen County
- Email: joy@evergreencounty.com
- Phone: +91 77600 90007 / +91 98809 40198 / +91 97423 68143
- Location: Evergreen Estate, Nangala Village, Bittangala Post, Coorg, Karnataka – 571218
