Privacy Policy for Evergreen County

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full Name
• Phone Number
• Email Address
• Reservation Details
• Billing Information
• Travel Preferences
• Wellness or dietary preferences shared during bookings
• Emergency contact details (if required for retreat activities)

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Website Usage Data
• Cookies and Analytics Information
• Referral Sources

Communication Information

We may collect information shared through:

• Contact forms
• WhatsApp inquiries
• Email communication
• Newsletter subscriptions
• Guest feedback and testimonials

Evergreen County positions itself as a wellness and transformational retreat experience focused on nature, adventure, and rejuvenation.

We use your information to:

• Process retreat bookings and reservations
• Respond to inquiries and customer support requests
• Personalize guest experiences
• Share booking confirmations and updates
• Improve our website and retreat services
• Send wellness updates, retreat announcements, and promotional communication (only where permitted)
• Ensure guest safety during activities and experiences
• Maintain security and prevent fraud

Our website may use cookies and related technologies to:

• Improve website functionality
• Analyze visitor behavior
• Enhance user experience
• Remember user preferences
• Support marketing and advertising campaigns

You may disable cookies through your browser settings, though some features of the website may not function properly afterward.

We do not sell, rent, or trade personal information to third parties.

However, information may be shared with trusted service providers including:

• Payment gateway providers
• Booking and reservation platforms
• Website hosting providers
• Transportation or pickup coordination partners
• Legal or government authorities where required by law

All third-party providers are expected to maintain reasonable confidentiality and data protection standards.

We implement reasonable technical and organizational measures to safeguard your personal information against:

• Unauthorized access
• Data misuse
• Loss or theft
• Alteration
• Disclosure

While we strive to protect all information, no digital platform can guarantee complete security.

As Evergreen County offers nature, wellness, and adventure-based retreat experiences, guests may voluntarily provide health-related or activity-related information for safety purposes.

Such information will:

• Be used only for operational and safety purposes
• Be handled confidentially
• Not be shared unnecessarily with third parties

Evergreen County offers experiences including trekking, forest trails, yoga, wellness activities, and adventure experiences.

Our website may contain links to:

• Social media platforms
• Booking partners
• External wellness resources
• Payment gateways

We are not responsible for the privacy practices or content of third-party websites. Users are encouraged to review their individual privacy policies separately.

Our services may be used by families and children under parental supervision. We do not knowingly collect personal information from children without guardian involvement.

Evergreen County welcomes guests across various age groups including families and senior citizens.

We retain information only as long as necessary:

• To fulfill bookings and guest services
• To comply with legal and accounting obligations
• To resolve disputes
• To maintain operational records and security

Afterward, information may be securely deleted or anonymized.

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of data (subject to legal requirements)
• Withdraw marketing communication consent

Requests can be made through our official contact channels.

Evergreen County reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the revised update date. Continued use of the website after updates constitutes acceptance of the revised policy.

For questions regarding this Privacy Policy or your personal data, please contact:

• Evergreen County
• Email: joy@evergreencounty.com
• Phone: +91 77600 90007 / +91 98809 40198 / +91 97423 68143
• Location: Evergreen Estate, Nangala Village, Bittangala Post, Coorg, Karnataka – 571218